Kohl's is a well-established department store known for its clean and well-stocked locations. With a good level of staffing, customers can expect excellent customer service, as experienced by many satisfied shoppers. The store layout is well-thought-out, providing a clean and uncluttered environment that contributes to a positive shopping experience. Kohl's in Watertown, NY, particularly stands out for its exceptional customer service and helpful staff members like Maria and April, who go above and beyond to assist customers. The store offers a wide selection of merchandise, ranging from clearance to classy items, ensuring that shoppers can find what they need. Overall, Kohl's provides a pleasant and enjoyable shopping experience for its customers.
Amenities and More
- Wheelchair-accessible entrance
- Credit cards
- Debit cards
- NFC mobile payments
- In-store shopping
- In-store pick-up
- Quick visit
- Cheques
- Active military discounts
Reviews
The store had a lot of stock. This is a nice change to the last few time we have shopped there. It looked like they changed the layout of the store a bit. The staff were very friendly and willing to help. The store was very clean considering the time of year and the sales associates were doing their best to keep the displays tidy. Well done!
Amy at checkout was excellent, friendly, informative of the new rewards policy. Plenty quality available purchase supplies in mostly all departments. Clean and neatly arranged.
I had not been shopping in Kohls since Covid. The store was clean, well stocked and appeared to have a good level of staffing. The sales associate who assisted me at checkout ( Maria) was very helpful and patient with assisting me to update my credit card. She really displayed excellent customer service. Overall a good experience.
Watertown Kohl's takes shopping to such a pleasant level. The store is clean, the service representatives are so very helpful and kind. It has a wonderful selection of merchandise from clearance to classy. (and some classy clearance!) I was visiting and went to the Rochester Kohl's near the East View Mall. What a disappointment! That store did not come close to our store here with regards to (price)selection and customer service. Keep up the good work!
Check out went quickly even on a busy Christmas shopping day. Sales clerk was was friendly and helpful.
I love this store! The staff is always so helpful. Today, Toni and Kitty were able to help me find exactly what I needed
When walking around ladies wear, a employee may a point to say hello. I found the Watertown Kohl's very clean and well staffed, cashier hands down the best, she knows how to sale a credit card, she must have been a mind reader, she knew this girl loves a discount. All kinding a side, great customer service.
Kohl's Watertown branch is worth a visit. I would first like to give a shout out to Amy who was on the check out. She was extremely diligent and helpful. She made my day with the easy going banter that we both shared but above all she went that extra mile to sort my Kohls Card out. I managed to get some good deals on my visit and made the trip from Canada worthwhile. The store was bright, clean and well laid out.
Location
21850 Towne Center Dr, Watertown, NY 13601, United States
Hours
-
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